{"id":106,"date":"2007-12-14T11:00:00","date_gmt":"2007-12-14T10:00:00","guid":{"rendered":"https:\/\/www.dont-panic.cc\/capi\/2007\/12\/14\/crossloop-free-and-easy-remote-assistance\/"},"modified":"2007-12-14T11:06:15","modified_gmt":"2007-12-14T10:06:15","slug":"crossloop-free-and-easy-remote-assistance","status":"publish","type":"post","link":"https:\/\/www.dont-panic.cc\/capi\/2007\/12\/14\/crossloop-free-and-easy-remote-assistance\/","title":{"rendered":"CrossLoop: Free and easy remote assistance"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dont-panic.cc\/capi\/wp-content\/uploads\/2007\/12\/crossloop-screenshot.jpg\" alt=\"Screenshot von CrossLoop\" align=\"left\" height=\"236\" width=\"240\" \/>Today I had to give quick support to a colleague working from home in order to resolve a networking issue. This was the perfect situation to evaluate <a href=\"http:\/\/www.crossloop.com\/\"><strong>CrossLoop<\/strong><\/a>, a free remote-assistance tool similar to <a href=\"http:\/\/www.netviewer.net\/\">NetViewer<\/a> (but, as mentioned, free).<\/p>\n<p>The experience was nice, it just worked &#8220;out of the box&#8221;, after installing and sending me the access key, the connection was established despite our firewalls in between. It is easy enough I would trust almost all customers to get it working. I&#8217;ll have to evaluate how the software behaves if you don&#8217;t have administrative privileges on your system.<\/p>\n<p>Crossloop is based upon <a href=\"http:\/\/www.tightvnc.com\/\">TightVNC<\/a> and as a consequence you get the typical feeling of a VNC session, which is not as fluent as NetViewer, Remote Desktop, or similar, but it was more than enough to work on the issue at hand.<\/p>\n<p>So if you are searching for a low-cost (i.e. free) alternative for quick support of family members, co-workers, or even customers, you should give CrossLoop a try. CrossLoop currently is only available for Windows, but Linux and Mac versions are planned.<\/p>\n<p>By the way, <a href=\"http:\/\/www.techcrunch.com\/2007\/12\/04\/crossloop-raises-3-million-a-round-adds-profiles-and-widgets\/\">CrossLoop just got a 3-Million-$ Series A investment<\/a>, so hopefully this service will continue to exist for some time.<\/p>\n<p>[tags]vnc, crossloop, remote access, software[\/tags]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today I had to give quick support to a colleague working from home in order to resolve a networking issue. This was the perfect situation to evaluate CrossLoop, a free remote-assistance tool similar to NetViewer (but, as mentioned, free). The experience was nice, it just worked &#8220;out of the box&#8221;, after installing and sending me &hellip; <a href=\"https:\/\/www.dont-panic.cc\/capi\/2007\/12\/14\/crossloop-free-and-easy-remote-assistance\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CrossLoop: Free and easy remote assistance&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,5],"tags":[182,99,226,181],"class_list":["post-106","post","type-post","status-publish","format-standard","hentry","category-computer","category-software","tag-crossloop","tag-remote-access","tag-software","tag-vnc"],"_links":{"self":[{"href":"https:\/\/www.dont-panic.cc\/capi\/wp-json\/wp\/v2\/posts\/106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dont-panic.cc\/capi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dont-panic.cc\/capi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dont-panic.cc\/capi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dont-panic.cc\/capi\/wp-json\/wp\/v2\/comments?post=106"}],"version-history":[{"count":0,"href":"https:\/\/www.dont-panic.cc\/capi\/wp-json\/wp\/v2\/posts\/106\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.dont-panic.cc\/capi\/wp-json\/wp\/v2\/media?parent=106"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dont-panic.cc\/capi\/wp-json\/wp\/v2\/categories?post=106"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dont-panic.cc\/capi\/wp-json\/wp\/v2\/tags?post=106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}